ORDERING & SHIPPING

Physical artwork is carefully packaged and shipped direct from me at my studio. Please contact me at wendyafountain@gmail.com if you have any questions about ordering or delivery. 

Shipping costs are calculated based on current rates.

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For shipping outside of the USA, please message me with your details and the piece you would like and I can give you shipping options.

RETURN & EXCHANGE POLICY

I want you to be happy with your new art. If you have any questions please contact me in advance at wendyafountain@gmail.com

Every care has been taken to photograph and show the artwork as accurately as possible. The image you see online may vary slightly between browsers, devices and screen settings. Any variation between the image represented and the actual artwork is not deemed a fault and slight inconsistencies will not be a valid reason for return.

What if my painting arrives and I don’t like it?

I want you to be fully happy with your new artwork so I accept returns.  If an original painting is not as you expect, you have 14 days to contact me by email and request a refund. Once a return has been agreed, you are responsible for packing and arranging return delivery using the same service it was sent to you. You're encouraged to choose return shipping that is trackable and to purchase shipping insurance.

Once the piece has been safely returned and inspected I will refund your payment within 14 days.

What if my painting arrives damaged?

All work is carefully packed and wrapped. If you receive work that has been damaged in transit, please contact me within 7 days with a photograph.

What about Overseas Returns?

At this time I am unable to offer a refund or return on any product(s) sent outside of the USA.